Sales and Customer Service Administrator Office-based, NR7 Full-time, Permanent 8.30am - 5.30pm £27K - £28K DOE About the Role My wonderful client are looking for a Sales and Customer Service Administrator, you ll be at the heart of their sales operations, supporting the sales team, processing orders, managing customer relationships, and ensuring smooth communication throughout the entire sales process. You ll handle enquiries, process orders with accuracy, and help maintain their excellent customer service standards. Key Responsibilities: Provide administrative support to the sales team Handle incoming calls, emails, and customer enquiries Warm sales calls Process sales and purchase orders accurately and efficiently Assist with lead generation and outbound calls Prepare quotes Maintain and update CRM records Build strong relationships with customers and internal teams Support reporting using Microsoft Office tools (Excel, Word, Outlook) About You They are looking for someone who is proactive, detail-oriented, and thrives on delivering great service. You ll be the type of person who enjoys juggling multiple priorities and takes pride in accuracy and communication. Essential Skills and Experience: Excellent written and verbal communication skills Experience with warm sales calls and a confident telephone manner Strong attention to detail and organisational ability Confident problem-solver with great time management Proficient in Microsoft Office (Excel, Word, Outlook) Abil