Service Designer
*SC CLEARED*Service Designer6 Month contract initially Based: Remote - Max 1 days per month onsite in LondonRate: £Market rates p/d - (via Umbrella company)We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Designer to join the team.Key Skills andamp; Experience:Service Designer with extensive experience in the Public Sector, and with Government Digital Services. * lead the service design of end-to-end services that meet user needs and deliver policy intent* lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys* map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies* collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design * design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow)* map existing systems and processes (online and offline), using verified information to provide evidenced ''as-is'' * develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format* facilitate workshops and co-creation sessions with stak
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