Job Title: Front of House and Pupil Referrals CoordinatorLocation: Accrington, Lancashire (Hyndburn)Contract Type: Full-Time, Temporary-to-PermanentWorking Hours: Monday to Friday, 8:00 AM - 4:00 PM (Term-time + inset days, or full-year contract negotiable)Salary: Up to 35,000 per annum upon permanent appointment (paid as an equivalent competitive daily/hourly rate during the initial temp-to-perm trial)About the Role and SettingOur specialist Alternative Provision (AP) in Accrington supports secondary and upper-primary learners facing social, emotional, and mental health (SEMH) challenges who require a positive, nurturing pathway outside mainstream school.We are seeking a vibrant, highly engaging, and organised Front of House and Referrals Coordinator to become the welcoming face and operational heartbeat of our school. In an AP environment, front of house is far more than standard reception work-it is the very first touchpoint for vulnerable young people arriving in the morning, anxious parents seeking reassurance, and visiting multi-agency professionals.Key ResponsibilitiesFront of House and EngagementMorning Greeting and First Impressions: Create a warm, grounded, and de-escalating welcome for students arriving at school, helping set a calm tone for the day.Visitor and Visitor Safeguarding: Manage reception, visitor sign-ins, ID checks, and Single Central Record (SCR) visitor protocols in line with Keeping Children Safe in Education (KCSIE).Relationship Building: Act as ..... full job details .....