Job Title: Road Freight Operator
Location: Manchester Freight Terminal Manchester airport

Our client is a Multi Modal international freight forwarder taking care of all your supply chain needs, adding value through a bespoke personal approach, global network and professional expertise.
We are now recruiting at their Manchester location for a Road Freight Coordinator

Road Freight Operator

Key responsibilities
* Manage Domestic & international road freight shipments from start to finish, keeping customers informed throughout.
* Prepare accurate quotations, negotiate rates and secure bookings.
* Coordinate full loads, part loads and groupage shipments, arranging collections and deliveries.
* Source and book reliable hauliers, checking availability, transit times and service requirements.
* Prepare and check transport and commercial documentation, including CMR consignment notes.
* Handle customs declarations and clearance arrangements, liaising with customs agents where required.
* Track shipments, monitor delivery schedules and obtain proof of delivery.
* Resolve delays, issues and documentation discrepancies promptly.
* Build and maintain client relationships, understand their requirements and identify opportunities for repeat business.
* Develop strong working relationships with hauliers, suppliers, overseas agents and partners.
* Check supplier charges, raise customer invoices and monitor shipment profitability.
* Maintain accurate shipment records and support colleagues across the business.

What we are looking for
* Proven experience managing international road freight shipments from quotation through to invoicing.
* A background working for an SME freight forwarder, with broad operational responsibility.
* Someone with the potential to build a department and manage.
* Practical knowledge of road freight documentation, customs procedures and Incoterms.
* Confidence sourcing hauliers, negotiating rates and managing supplier relationships.
* Strong customer service and communication skills.
* Excellent organisation, attention to detail and the ability to manage multiple shipments independently.
* A proactive, practical approach to solving problems and supporting a small team.


Benefits
* Salary -32,000 to -40,000
* Pension
* Twice Yearly Bonuses
* 23 days holiday to start