Job Type: Housing Management Coordinator Band 2Location: HarlowSalary: £13.21Contract: TempHours: Monday to Friday, 9:00am - 5:00pm Role Overview We are recruiting an experienced Housing Management Coordinator (Band 2) to support a sheltered housing scheme in Harlow. This is a lone-working role, ideal for someone confident managing a building independently while maintaining strong customer relationships with residents. The post focuses on building safety, compliance, tenancy management, and resident welfare, ensuring the scheme remains safe, well-maintained, and fully compliant with housing and health and safety standards. Key Responsibilities Building Safety and Compliance (Primary Focus) Carry out regular building inspections (internal and external) Complete and record health and safety and compliance checks Identify, report, and monitor property defects within flats and communal areas Ensure properties meet regulatory, quality, and Home Group standards Liaise with contractors to arrange and monitor repairs and maintenance Housing and Tenancy Management Manage rent accounts and support residents with rent arrears Support customers to understand and adhere to their tenancy agreements Take appropriate tenancy enforcement action where required, in line with policy Maintain accurate housing management records using internal systems Resident Welfare and Engagement Make regular welfare calls and carry out ad-hoc welfare visits Respond professionally to customer queries and