Do you enjoy solving complex IT challenges across both user support and infrastructure?Are you someone who thrives in a hands-on environment, keeping systems running smoothly while driving improvements?Looking for a role where you can make a real impact across a multi-site business? We re partnering with a well-established, fast-paced organisation to hire a Senior IT Support Engineer into their infrastructure team. This is a broad, hands-on role supporting both end users and core systems, with the opportunity to get involved in projects and continuous improvement across the IT function. The CompanyThis is a growing, multi-site organisation operating within a fast-moving environment, where IT plays a critical role in keeping operations running efficiently.They combine a collaborative team culture with a practical, hands-on approach, offering the opportunity to work across a wide range of technologies and systems.The environment is varied, with exposure to office, production, and warehouse settings, supporting circa 400 users across multiple locations. The OpportunityAs a Senior IT Support Engineer, you ll operate across 1st - 3rd line support, taking ownership of both user issues and infrastructure performance.You ll be responsible for maintaining system uptime, supporting users directly, and contributing to technical projects such as cloud migrations and system upgrades.This role suits someone proactive and solutions-focused, who enjoys working closely with users while also