HR Business Partner (HRBP) - London/Greater London or Reading (Hybrid) - Up to £70,000 The SituationA key Train Operator are looking to expand their HR capabilities as they look to expand their team by hiring a HRBP. With c.1200 employees across customer experience, engineering, and support functions, this is a genuinely unique opportunity to join an new HR Team at a train operator where HR truly shapes operational success.The RoleThis HRBP will work closely with the Customer Experience Director (500 colleagues across ticketing, gate line, customer information, and specialist teams). This role is a true HRBP position; this role is responsible for driving strategic people outcomes, improving operational performance, reducing sickness/absence, strengthening trade union relationships, and embedding true business partnering into a historically transactional environment. You will also support and escalate on complex ER cases and have a seat at the Senior Leadership table meetings. You will act as a trusted advisor to senior leaders, using data-driven insight to build and deliver people plans that improve performance, culture, engagement, and capability. This is an exciting opportunity for an established senior HR professional with Rail industry (Train Operator) experience; this is a unique situation that is rarely seen within the industry - a brand-new operator taking over a flagship service with the mandate to build its culture from scratch. This is a new position meaning you w