Housing Officer - Gloucestershire WorcestershireLocation: Gloucestershire/WorcestershireSalary: £36,000 per annumVacancy Type: Full-timeClosing date: 26 May, 2026It matters. So we''re bringing it closer to home.Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We''ve listened.That''s why we''re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.This is a varied, hands-on role where no two days are the same. You''ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area:Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, WychavonWhat you''ll be doingYou''ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include:Managing the full tenancy lifecycle, from sign-up through to end of tenancyHandling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraudSupporting lettings and voids activity to minimise rent loss and turnaround timesCarrying out estate inspections and addressing neighbourhood and environmental issue