Customer Service Advisor (Temporary Role)WinchesterTo start ASAP until the end of April. TBCPay Rate- 12.80- 13.50 per hourAre you a people person who loves solving problems and making a difference? We''re looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You''ll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need.What You''ll DoBe the first point of contact for customers via phone, email, online, and face-to-face in our reception.Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer.Keep records accurate and up to date using the customer information systems.Work closely with colleagues across the business to deliver joined-up solutions.Support new team members and share your knowledge.Why You''ll Love It HereImpact: Your work will directly help people in the community.Variety: No two days are the same - you''ll be solving problems, answering questions, and learning along the way.Team spirit: You''ll join a supportive, friendly team that values collaboration.What We''re Looking ForConfident IT skills, including CRM and contact centre systems.Excellent communication, tact, and diplomacy.Ability to work independently and as part of a team.Calm and positive under pressure.Experience in a busy customer-facing environment is an advantage.EssentialYou''ll b