Customer Liaison OfficerHourly rate: 16.62Working hours: 37 hours Monday-FridayLocation: Civic Centre Milton Keynes MK9 3EJThis is a full time office based role for a 3 month temporary contract. Opus People Solutions are recruiting on behalf of Milton Keynes City Council for a Customer Liaison Officer to join the Children''s Services department and assit the LADO with administrative tasks. Role responsibilitiesLog and triage referrals and consultationsMinuting meetingsMaintain accurate records across systems like LCS and spreadsheetsEnsure that all communications-emails, meeting notes, and updates-are properly filed and accessible Ensuring that data protection protocols are followedProviding accurate and timely information to internal and external stakeholdersTracking outcomes and closure of casesSupporting audits and quality assurance processesSkills requiredBasic knowledge of Children''s Services and SafeguardingExperience dealing with sensitive data and difficult situationsGood IT and written skills.For more information please apply now!