We are recruiting an experienced Service Advisor to join our busy franchised car dealership in Crawley, West Sussex. This is an excellent opportunity to join a professional aftersales team representing well-established automotive brands. Benefits: Basic salary of up to £30,000, with an achievable OTE of up to £40,000. Additional bonus potential linked to customer satisfaction and service plan upselling. 25 days'' holiday plus bank holidays. Monday to Friday, 8:00am-6:00pm, with Saturdays on a rota basis. Opportunity to work within a respected and established franchised dealership. Strong earning potential through excellent customer service and additional product sales. Duties: As a Service Advisor, welcome customers and provide a professional point of contact throughout their vehicle''s service or repair. Book vehicles into the workshop and accurately record customer requirements. Liaise with technicians to obtain updates and provide clear progress reports. Prepare accurate estimates and explain recommended work professionally. Arrange customer collections and deliveries, ensuring a smooth overall experience. Maintain regular communication from initial booking through to vehicle handover. Identify suitable service plans and additional products where appropriate. Support the dealership in achieving excellent customer satisfaction results. Requirements: Proven experience as a Service Advisor within a motor trade, dealership or automotive aftersales environment. Previous ..... full job details .....