We are seeking an experienced vehicle Service Advisor to join a well-established commercial vehicle dealership in Swansea. The vehicle Service Advisor role offers excellent career development opportunities within a reputable franchise-approved dealer group, providing a wide range of benefits and a competitive salary package. Benefits: Starting salary up to £32,598 per annum, with an increase to £33,575 after 6 months Access to a commitment bonus of £600 per year plus participation in a company profit share bonus scheme Additional earnings through commissions on the sale of service contracts 22 days annual holiday plus 8 bank holidays, increasing to 25 after 5 years and 27 after 10 years Full manufacturer-accredited training and ongoing professional development Company pension scheme Opportunities for long-term career progression Working hours: 40 hours per week, Monday to Friday, between 7:00am and 6:00pm, with one in three Saturdays (8:00am-1:00pm) Duties as a Service Advisor: Accurately capturing customer details and vehicle faults at first contact Managing telephone bookings and inputting details into workshop systems Raising and preparing job cards, ensuring all necessary documentation is complete Updating customers on vehicle repair progress and advising on necessary repairs Selling additional services, including service contracts and warranties Arranging payments and discussing repair options with customers Coordinating workshop schedules to ensure timely vehicle ..... full job details .....