Customer Analytics Manager (12-Month FTC) London - Hybrid, 2 days per week Up to £70,000 + Benefits This is an exciting opportunity for a Customer Analytics Manager to take ownership of a well-established customer analytics function within a major consumer-focused organisation. You''ll play a key role in shaping how customer insight influences business strategy, partnering with senior stakeholders to drive customer growth, retention, and commercial performance. As a maternity cover position, this role offers significant visibility and the chance to make an immediate impact. The Company They are a well-known consumer brand with a significant multi-channel presence and a large, engaged customer base. Customer insight sits at the heart of their decision-making, and they have invested heavily in developing a sophisticated analytics capability across customer, marketing, data, and AI functions. Their analytics team has successfully embedded customer-led decision-making across the wider business, helping stakeholders better understand customer behaviour and make more informed commercial decisions. You''ll join a collaborative, insight-driven environment where analytics plays a central role in business strategy. The Role As Customer Analytics Manager, you will lead the customer analytics agenda and deliver strategic insight across the customer lifecycle. Key responsibilities include: Owning customer analytics projects across retention, loyalty, profitability, and customer ..... full job details .....