Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025 Trinity College London is a complex and fast-growing international organisation with a compelling vision. We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work. This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation. At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best. About the role As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes. About you This role will be suitable for someone who has a professiona