Firmin Recruit are excited to be working with our long-established manufacturing client based in Camberwell, SE5 area. My client has been established for 49 years and are an established manufacturing business growing from strength to strength. Out client is currently recruiting for an a highly organised and experienced Key Account manager to join their friendly and successful sales team at a senior level. In this pivotal role, where you''ll manage and build strong, long-term relationships with the top performing key customer satisfaction. You will be able to negotiate at the highest level on commercial terms. You''ll be the primary point of contact for all top strategic accounts and partners. This is a fantastic opportunity for someone with strong relationship and key account management background in sales and manufacturing, with excellent leadership skills, a keen eye for detail and full project delivery, look to make a significant impact within a growing small to medium-sized business. Key Responsibilities: Serve as the main point of contact for key customers on all day-day management, ensuring their needs and expectations are understood by all key stakeholders, ensuring optimum customer experience. Build long-term , trusted relationships to retain, develop, and grow account partnerships. Regularly communicate with clients through meetings, calls, emails, and reporting. Build and maintain pipeline of secured business through project management best practices, and deadlines