Junior Service Desk Technician - Midlands (Hybrid. Some travel to customer site) - 25,500k- 26,500 I am seeking a Junior Service Desk Technician to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Junior Service Desk Technician , will provide Technical Support through email, ticketing system, telephone or face to face to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements. Must have a drivers license Benefits:23 days holiday + bank holidayMedical Cash planQuarterly wellbeing timeEnhanced maternity and paternity leaveExcellent training + paid certificationsCompany activity days As the successful First line service desk engineer, you will have experience in some of the following:Some experience in an IT roleHave a relevant qualification in ITExperience in M365Experience resetting passwordsUnderstanding of basic networkingExcellent customer service skillsExcellent communication skills both written and verbal Code - INDITNDIf you are interested in this position please click ''apply''.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.Please note as we receive a high level of applications we can only ..... full job details .....