Head of FandB - LeatherheadBeaverbrook, an iconic 5 luxury hotel renowned for its elegant ambiance and unparalleled guest experiences, is seeking an exceptional Head of Food and Beverage to lead and inspire our Food and Beverage teams across the Estate. As the Head of Food and Beverage, you will play a pivotal role in shaping the guest experience, ensuring that every interaction reflects Beaverbrook''s luxury standards and commitment to excellence. You will be responsible for leading the Front of House Heads of Department (HODs) in delivering exceptional service and maintaining the highest FandB standards across a variety of outlets, including Events Operations, Restaurants and Bars, In-Room Dining, The Club House, and seasonal offerings. This is a fully operational role that requires a hands-on presence, particularly during peak times, acting as a relief manager when required. You will lead by example, ensuring smooth service and effective team coordination to consistently deliver a memorable experience to our members and guests. What you''ll be doing: Overseeing daily operations at The House and all FandB areas, ensuring the consistent delivery of LQA standards and exceptional guest service across all outlets.Regularly reviewing guest feedback and performance data, taking corrective actions to enhance guest engagement, satisfaction, and retention. Working closely with FandB HODs to ensure seasonal set-ups, ambiance guidelines, and team presentation standards are adhered to