Your new companyYou will be joining a prestigious, high-profile educational and cultural institution based in central London. The organisation operates in a vibrant, public-facing environment with multiple buildings, busy footfall, and a year-round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You''ll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new roleAs Senior Facilities Manager, you will be responsible for the smooth day-to-day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health and safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: Delivering the Estates strategy and overseeing all operational activity.Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement.Overseeing all security operations-including access control, key management, CCTV, and out-of-hours incident response.Working closely with the Health and Safety Manager to ensure compliance and robust risk management.Managing contracts across mechanical, e