DescriptionHello, we''re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We''re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We''re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices.Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption.What you''ll be doingYou will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you''ll be hands on briefing, designing, building, executing and analysing campaigns.You''ll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it''s early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious m