Supply Chain Coordinator - Hereford - Transform Your Career with a Leading, Global Industry Supplier. Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This Supply Chain Coordinator role offers a chance to excel in a supportive and innovative company. Why This Supply Chain Coordinator Role Stands Out: Competitive Salary and Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension. Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday. Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites. Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries. Supply Chain Coordinator Role Responsibilities: Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays Act as the main customer contact for order updates, delivery queries, and issue resolution Register and resolve customer complaints with timely follow-up Coordinate transport, dispatch, and 3PL partners to meet delivery schedules Prepare customer invoices, process returns, and issue credit notes