Resident Liaison OfficerBased in Enfield Temp on going 18.71 per hour UmbrellaExperience in retrofit and SHDFNeeds to be able to drive and have a clean driving LicenceBased in EnfieldNeeds to be a team player and proactiveProperties are scattered over Enfield2 stage interviews1 hour drive away MaxWe are seeking an experienced Resident Liaison Officer (RLO) with strong knowledge of retrofit programmes, including energy-efficiency upgrades, whole-house retrofit, PAS 2030 / PAS 2035 processes, and decarbonisation works. The successful candidate will act as the primary point of contact between residents, contractors, and project teams-ensuring clear communication, minimal disruption, and a positive resident experience throughout the retrofit process.Key ResponsibilitiesResident Engagement and CommunicationServe as the main liaison for residents throughout pre-works, installation, and post-works stages of retrofit projects.Conduct home visits, surveys, and resident briefings to explain retrofit measures, timelines, and access requirements.Provide clear, accessible information to residents about works such as insulation, ventilation upgrades, heating system replacements, and other energy-efficiency improvements.Manage resident expectations and resolve any concerns or issues promptly and professionally.Project CoordinationWork closely with retrofit assessors, coordinators, designers, and contractors to ensure accurate resident data, property access, and scheduling.Support the deliv