General Manager - Riverside East - Olympic ParkOverviewWe are seeking a passionate and experienced General Manager to lead the operational and commercial success of Riverside East. This is a hands-on leadership role requiring a strategic thinker with a proven track record in delivering multi-faceted events and driving profitability in a fast-paced hospitality environment.

Location:

Riverside East, Olympic Park, Stratford, E20 2AD •

Full-Time / Permanent

Salary:

£60,000 + excellent benefits including healthcare, wellbeing support,

28

days'' annual leave plus bank holidays, life assurance, meals on duty, and more.

Responsibilities

Oversee day-to-day operations across all aspects of the venue, ensuring smooth service delivery and exceptional guest experience.

As an event-led venue, lead the planning and execution of a diverse range of events including corporate functions, public entertainment, and food-led experiences ensuring high standards and client satisfaction.

Drive revenue growth and profitability through strategic planning, cost control, and innovative programming.

Recruit, train, and inspire a high-performing team, fostering a culture of excellence, accountability, and collaboration.

Build strong relationships with park partners, suppliers, and neighbouring attractions to enhance the venue’s profile and offerings.

Ensure all operations meet legal and safety standards, including management of the license, maintaining a safe and welcoming environment for guests and staff.

Qualifications

Proven multi-year experience managing a multi-faceted hospitality or a fast-paced, dynamic events venue.

Strong operational background with a focus on efficiency and quality.

Commercially astute with experience in budgeting, forecasting, and driving profitability.

Excellent leadership and communication skills.

Creative and adaptable, with a passion for delivering memorable guest experiences.

Experience in delivering food-led events and overseeing complex catering operations.

Familiarity with Queen Elizabeth Olympic Park and its surrounding attractions is a plus.

Benefits

Competitive salary with bonus and full company benefits

23 days'' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme

Healthcare and wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)

Mental health support: 24/7 Employee Assistance Programme

Family benefits:

2 days’ additional leave after returning from maternity leave

Day off for your baby’s first birthday

Enhanced family leave

Perks and discounts:

Shopping, entertainment, and travel discounts

20% off Nuffield Health and 10% off PureGym memberships

Financial wellbeing:

Pension scheme

Life Assurance

Preferred rates on salary finance products

Development opportunities:

Professional subscriptions

Ongoing training and structured career pathways

Meals on duty included

Why Join Us?Levy UK and Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.

Details

Seniority level: Director

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

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