We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams. Key responsibilities will include: Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment Managing performance improvement Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points. Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services. Contributing to the wider Service Delivery Admin function across Locality Impact You will have: Experience of supporting remote teams Excellent communication skills Experience of writing and implementing new administration processes Experience of building and maintaining relationships with key stakeholders This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a ..... full job details .....