Import Operations CoordinatorAbout the RoleWe are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.Key ResponsibilitiesManage the import process from pre-alert to release using the in-house Topaz systemSend invoices to UK importers prior to shipment arrival, ensuring correct tariff applicationEnter cost estimates on all jobs within the correct accounting monthVerify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepanciesClose files after confirming all charges/costs and achieving maximum profitabilityAnswer telephone calls promptly and professionallyObtain carrier exchange rates and update the system accordinglyBook deliveries with hauliers and monitor any port health holds where applicableManage email communications with customers, hauliers, and warehousesHandle releases on CNS and Destin8 systems as requiredEnsure clearance instructions are passed to the clearance team in a timely mannerSkills and ExperiencePrevious experience in import operations and familiarity with customs clearance processesKnowledge of CNS, Destin8, and freight forwarding systemsStrong attention to detail and ability to manage multiple tasksExcellent communication and organizational skillsProficiency in Microsoft OfficeAbility to work under pressure and m