Group Operations Manager£75,000 £100,000London Hybrid Independent Lloyd s Broker Excellent BenefitsAre you an insurance operations professional who enjoys improving processes, supporting colleagues and turning technology into practical improvements?CKB Recruitment is working with a family-owned, independent Lloyd s Broker specialising in North American risks to recruit a Group Operations Manager.With 24 people and offices in London and Brussels, this business offers a close-knit, collaborative environment where colleagues support one another and value having their views heard.Its specialist portfolio includes Professional and Executive Lines, PI, DandO, Cyber, Financial Institutions and Technology EandO; North American Property, including complex commercial property and CAT exposures; and Treaty, Facultative, MGA, Captive and Parametric reinsurance solutions. The business also handles Programmes, Binders and Delegated Authority arrangements, placing complex risks across Lloyd s and specialist insurer markets.The opportunityThis newly created position will provide dedicated operational support to the board, taking ownership of responsibilities currently shared across its members. By bringing greater coordination and structure to everyday operations, you ll give the board more capacity to focus on the wider direction of the business.This is a hands-on role focused on workflows, process improvement and automation. You ll review how work moves through the business, identify ..... full job details .....