Customer Service Coordinator WSR is recruiting for a Customer Service Coordinator for our esteemed client in Milton Keynes.Location: Milton Keynes Salary: £15.00 p/h Role type: Temp - PermRole overview This is a fantastic opportunity for an organised and proactive individual to join a busy customer service team within a growing business. This role plays a key part in supporting customers and internal teams, ensuring orders are processed accurately and delivered on time while maintaining excellent service standards. Key Responsibilities Answer incoming customer calls and respond to email enquiries in a professional and timely mannerProcess and load all sales orders accurately within 24 hours of receiptEnsure correct pricing is applied to all customer ordersManage customer queries and resolve issues within agreed timeframesProcess proforma invoices and payments where requiredAllocate stock and ensure orders are released to the Distribution CentreWork closely with Purchasing, Freight companies and the Distribution Centre to ensure deliveries are metLog customer cases and track resolutions using HubSpotMaintain the Open Order Report and ensure orders are prepared for invoicingEscalate customer concerns or challenges to the Customer Services Manager where requiredManage and organise shared inboxes to ensure enquiries are handled efficientlySupport the wider team with additional administrative duties as required Experience, Skills and Attributes Previous customer service or order p