We have a new Administrator position for a company based in the Stoke on Trent area, to support with booking and arranging vehicle deliveries/collections. This is a very customer-focused role, so you must be able to handle high volumes of calls. For the Administrator role, you will report to the Administration Manager, and we are seeking a confident individual who can support customer queries and handle various challenges. Duties for the Administrator include: Make outbound calls to book and arrange collections/deliveries Deal with bookings and calls regarding vehicle returns Arrange deliveries of new vehicles to customers and arrange collections to coincide with deliveries Liaising with suppliers and dealers to receive updates and allow a full handover Use of multiple internal systems Taking incoming calls (high volume) and dealing with customer queries Dealing with challenging situations and customer calls Requirements for the Administrator: Strong experience in an administrative and customer service role is essential Candidates must have a driving licence Must be computer literate be able to use Microsoft Office, Outlook and CRM systems Excellent communication skills Be able to handle various phone calls and challenging conversations Problem-solving skills Strong attention to detail Hours: Monday Friday, 8:45 am 5:30 pm Salary: £26,000 Per Annum Brampton Recruitment is an independent Commercial and Accounts and Finance recruitment agency working in partnership wi