About the Role: On behalf of our client, MPA Recruitment is seeking to appoint a Administrator (Band 3) to support services within the Armagh Trust. This is an excellent opportunity for an experienced administrator or secretary to provide high-level administrative support to the Trust Homecare team. The successful candidate will be highly organised, customer-focused, and able to manage a variety of administrative tasks within a fast-paced environment. Key Responsibilities: Administration and Data Management Maintain and update Excel spreadsheets, ensuring information is accurate and up to date. Use the Encompass system to process and manage administrative tasks. Manage shared Outlook inboxes, responding to and actioning emails promptly. Communication and Customer Service Answer telephone calls and respond to enquiries from Trust employees in a professional and efficient manner. Provide accurate information and direct queries to the appropriate team where required. Deliver excellent customer service while maintaining confidentiality at all times. General Office Support Support the day-to-day administrative functions of the department in a fast-paced environment. Prioritise workload effectively to ensure deadlines and service standards are met. Participate in the full induction and training programme to develop the knowledge and skills required for the role. What We''re Looking for? Essential Criteria: Applicants must demonstrate one of the following: 4 GCSEs at Grades ..... full job details .....