Credit Controller - Staines-Upon-Thames - Full Time - Hybrid£31k - £33k + £5k Bonus + Defined Benefits SchemeThe RoleAn exciting opportunity has arisen to join a large, well-established and highly respected organisation with a strong national presence and a reputation for operational excellence. This is a business that places real value on its people, offering a structured environment, clear processes, and the opportunity to contribute to continuous improvement across finance operations.As a Credit Controller, you will play a pivotal role in supporting the organisation''s cash flow and financial stability. Working as part of a collaborative finance team, you will take ownership of a portfolio of accounts, ensuring timely collection of outstanding debt while maintaining strong working relationships with both internal stakeholders and external customers.This role would suit an experienced credit control professional who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing multiple priorities. You will be someone who can work both independently and as part of a team, bringing a proactive and solutions-focused approach to your work.Key ResponsibilitiesProactively manage and collect outstanding debt across a portfolio of accountsChase overdue invoices via telephone, email, and written correspondenceNegotiate and implement payment plans where appropriateIssue dunning letters and escalate accounts in line with company policy, including legal proceed