Technical Support Engineer
An exciting engineering role is available for a Technical Service Engineer to support scientific equipment used by customers across the UK. This is a hands-on position combining technical support, customer training and field service. The Role Provide technical support for hardware, software, and applications via phone, email, remote access, and on-site visits Carry out equipment installation, servicing, repairs, and preventative maintenance Travel within the UK and internationally for customer support and training Maintain service records and support tickets using a CRM system Produce and update technical documentation including manuals and service notes Deliver technical demonstrations and customer training sessions Escalate technical and quality issues and support resolution with product specialists Support exhibitions and other technical activities as required About You Degree in Engineering, Physics, Materials Science, or a related scientific discipline Understanding of physics and/or materials Hands-on experience supporting, servicing, or maintaining technical equipment Customer-facing experience with strong communication skills Good IT skills including Microsoft Office; CRM experience beneficial Full, clean driving licence Well organised, self-motivated, and able to manage your own schedule Comfortable working independently and as part of a small team The Package Salary up to 35,000 per annum (dependent on experience), plus 25 days holiday plus bank holidays
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