Estimator - Customer and Sales SupportLocation: NeathSalary: Up to 30,000 Depending on experienceHours: Monday-Thursday 9:00am-5:00pm, Friday 8:30am-4:30pmPermanent Full TimeWe are recruiting an Estimator to join an established manufacturing business in Neath.This is a customer-focused role rather than a design-heavy position. We''re looking for someone who is excellent on the telephone, enjoys understanding customer requirements and can recommend the right product solution.You''ll also need some 2D AutoCAD experience, as you''ll make straightforward amendments to existing drawings when required. You don''t need to be a CAD Designer, the key is being comfortable using CAD alongside strong customer communication skills.The roleHandle customer enquiries by telephone and emailUnderstand requirements and recommend suitable productsPrepare and follow up quotationsMake amendments to existing 2D AutoCAD drawingsBuild strong customer relationships and help convert enquiries into ordersDevelop an in-depth knowledge of the company''s specialist product rangeMaintain accurate information using the CRM systemWork closely with Sales, Production and other internal teamsWhat we''re looking forExcellent telephone and customer communication skillsCustomer service, internal sales, estimating or sales support experienceSome 2D AutoCAD experience - essentialStrong attention to detail and organisationConfidence using IT and CRM systemsA proactive, customer-focused approachA genuine willingness ..... full job details .....