Our client who are a well-established family business based in Gloucester are looking for a Customer Service Administrator to join their team on a permanent basis. This is a fantastic opportunity to work within a small, friendly office in a busy environment, where customers are top priority and every day brings something new! Responsibilities:-Directing phone calls-Placing and managing orders-Taking payment over the phone-Dealing with customer queries over the telephone and via email -Assisting with general administrative tasks Candidate Attributes:-Previous admin experience-Ability to prioritise workload -Excellent telephone manner-Good work ethic and a team player -Good organisational skills with the ability to multitaskHours - Monday - Friday 8am to 5pm (1 hour lunch) + Saturday 3 hours in the morning on a 1 in 3 rota basis (overtime paid)Salary - £26,436 + 22 days holiday (plus bank holidays) + discretionary annual bonus + life cover + cycle to work scheme + employee assistance programme + eye care scheme + retail discounts + free on-site parking