Dealer Services AdministratorMilton Keynes Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide. As Dealer Services Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland. Key Responsibilities: Supporting the dealers for all products in the network (via phone, email and the helpdesk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability Processing return credits and invoices Liaising with courier partners regarding the delivery of parts and accessories Supporting the Dealer Services Manager with the onboarding of new dealers Investigate and resolve claims and queries Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network What skills and experience are we looking for? Automotive industry experience with vehicle parts and accessoriesHigh level of attention to detailProblem solving skillsGood numerical and literacy skillsProficient in Microsoft Office packages, including ExcelExcellent verbal and written communication skills Please be aware this advert will remain open until the va