IT Service Desk Engineer (1st Line)Full-timeCompany Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base and demand. They offer and encourage development and progression, with the opportunity of great career with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a diligent and logical approach to working with strong problem-solving skills. The successful candidates will be based within commuting distance of Maidenhead and must be prepared to travel to the office. Skill/ExperienceActive directory and group policy administration, Windows Server 2008 and above.Windows technologies such as Windows Server and Desktop operating systems.Windows Server 2008 and above.Windows Desktop 7 and above.Windows Microsoft OfficeMicrosoft 365 AdministrationSystem build, deployment and maintenanceUnderstanding of networking technologies (Routers Switches)Understanding of networking fundamentals (DNS DHCP EMAIL etc.)Recognised accreditations (MCP''s, CompTIA).Foundation