Commercial Account HandlerHamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually.The opportunityDue to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include:Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company''s Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training and Competence (TandC) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and ..... full job details .....