Service Advisor
Join a reputable family-owned dealership in Worthing as a Service Advisor. Our client is seeking an experienced Service Advisor to become a valued member of their busy and professional Service Department. This is an excellent opportunity for motivated candidates who enjoy delivering exceptional customer service in a friendly team environment. Benefits for the successful Service Advisor:Competitive basic salary of 30,000 with an OTE of approximately 38,000, including bonusesMonday to Friday working pattern, 8:30 am to 5:30 pm, with Saturday rota (mornings)Performance-based bonuses linked to product sales, service plans, and customer satisfactionAdditional reward schemes for outstanding service deliveryWorkplace pension scheme25 days holiday plus bank holidaysDiscounted staff sales on parts, servicing, and MOT servicesManufacturer-led training programmes for continual developmentSupportive and professional team environmentDuties of the Service Advisor:Meet and greet customers professionally, creating a positive first impressionBook customer vehicles into the workshop and liaise with technical teams to monitor progressKeep customers informed about vehicle repairs and services, providing excellent customer careBuild and maintain ongoing customer relationships to encourage repeat businessPromote and sell repair work, service plans, and additional vehicle products following manufacturer guidelinesMaintain thorough knowledge of products and services through continuous trainingHandle
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