Are you ready to take the next step in your career? We are seeking a dedicated Maintenance Helpdesk Administrator to join our client''s dynamic team in Romford, Essex, specialising in providing top-notch maintenance services in the construction industry. If you thrive in a collaborative environment and have a knack for organisation, we want to hear from you!Be part of a supportive and collaborative teamOpportunities for professional growth and developmentCompetitive salary and benefitsFree parkingOffice refreshments provided25 days holiday plus bank holidaysSociable environmentKey Responsibilities:As a Maintenance Helpdesk Administrator, you will play a crucial role in ensuring smooth operations and supporting engineers. Your responsibilities will include:Producing and submitting quotes directly to clients based on information provided by engineers.Liaising with Helpdesk staff to ensure quotes align with KPIs.Maintaining accurate documentation to facilitate timely work turnaround upon quote authorisation.Collaborating with engineers on-site to obtain necessary materials for reactive works and updating Helpdesk staff on costs.Resolving material issues while engineers are on-site.Coordinating with the supply chain as needed when producing quotes.Assisting with client portals by uploading quotes and updating job statuses.Checking engineers'' job sheets for required materials and additional costs.Raising jobs on Coins, ordering materials, and conducting checks.Performing general