We are seeking a highly organised and proactive Administration to join a busy clinical governance team. This is a key support role working closely with clinical, quality, and governance colleagues to ensure the smooth running of governance systems, processes, and reporting. The successful candidate will be confident working independently as well as collaboratively, have strong IT skills, and demonstrate a flexible, committed approach to work within a fast-paced healthcare environment. A central part of this role is the day-to-day management of an electronic incident and event reporting system, including document control, reporting, and user support. Administrator Responsibilities Manage the day-to-day operation of the event and incident reporting system, including user access, workflows, audits, incidents, complaints, and training records Produce daily, weekly, and monthly reports relating to incidents, audits, complaints, and mandatory training Maintain and monitor the governance inbox, ensuring queries and actions are allocated and tracked appropriately Register and track Subject Access Requests, ensuring they are assigned to the relevant services and managed in line with deadlines Log and manage complaints, including acknowledgements, investigator assignment, and progress tracking through to completion Provide administrative and system support to both clinical and non-clinical users Manage the company document control system, including version control, approvals, reviews