Customer Success Manager - internal job title - Senior Specialist, Customer Success Location: Telford, Warrington or London Travel: Approximately 2 days per week across the UK The Opportunity At Schneider Electric, we''re looking for a Customer Success Manager to join our UK team and help our customers maximise the value of their electrical infrastructure, services and digital solutions. This is an opportunity for someone who enjoys building lasting customer relationships, solving problems and working collaboratively to deliver successful outcomes. You''ll manage a portfolio of customers, acting as their key point of contact throughout the lifecycle of their service contracts. You''ll work closely with our technical, operational and commercial teams to ensure customers receive the support they need, while identifying opportunities to enhance their experience and deliver additional value. Whether you''re an experienced customer success professional or an electrical engineer looking to transition into a more customer-focused role, we''d be interested in hearing from you. What You''ll Be Doing Build and maintain strong customer relationships, acting as a trusted point of contact and ensuring customers receive a consistently high level of service. Manage the customer journey from onboarding and adoption through to contract renewal, supporting long-term customer satisfaction and retention. Conduct regular customer meetings, site visits and business reviews to understand ..... full job details .....