This is a unique an opportunity to join this group of super people and share in our success. We merged in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you. Let s begin by setting out our ambition. We want to extend our position as market leader across our sectors and build a great place for everyone to work. We ll achieve this by continuing to be entrepreneurial, that s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electri