Senior IT Support EngineerLocation: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!Salary: £30,000 - £33,000 per annum + Extensive BenefitsRequirements: Enhanced DBS Check | Full UK Driving LicenseThe Technical Landscape:Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad''s, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc.About the Organisation:Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities.The Opportunity:We''re currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you''ll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning.Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership.You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/