JOB TITLE: Sheltered Housing Officer LOCATION: Ealing, West London (Travel around Borough) PAY RATE: 22.02 PAYE / 20.30 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside About the RoleAre you passionate about improving the lives of older and vulnerable residents? We are looking for a Sheltered Housing Officer to join our team and deliver a customer-focused housing service that promotes independence, safety, and wellbeing.In this role, you will manage one or more sheltered housing schemes, acting as the main point of contact for residents and their families. You''ll provide tailored support to help tenants sustain their tenancies, live independently, and feel safe in their homes. This includes conducting welfare checks, coordinating emergency responses, and working closely with internal teams and external agencies.Key ResponsibilitiesDay-to-day management of sheltered housing schemes.Provide advice and support to residents, advocates, and relatives on housing matters.Carry out welfare checks and respond to emergencies.Conduct risk and support assessments, making referrals where needed.Manage lettings for void properties, including viewings and sign-ups.Promote resident engagement and community activities.Ensure compliance with health and safety standards and safeguarding policies.Work collaboratively with partner agencies to achieve positive outcomes.What We''re Looking ForExperience:Housing management experien