Your new company Birmingham City Council is one of the largest local authorities in the UK, committed to delivering high-quality housing services across the city. You will join a dedicated team working to ensure safe and compliant housing for residents.Your new role As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service. A major part of your role will involve completing Fire Risk Assessment remedial action follow-ups and assisting with other tasks within the housing team. You will work flexibly across Birmingham, ensuring housing standards are met and residents receive excellent service. This role requires independence as well as teamwork, and you will need to manage your time effectively while covering city-wide responsibilities.What you''ll need to succeed To succeed in this role, you must have strong IT skills and the ability to navigate multiple systems confidently. Excellent communication skills, both written and verbal, are essential, along with a good understanding of customer service requirements. You should be able to work independently and as part of a team, demonstrating reliability, good attendance, and punctuality. An enhanced DBS check will be required before starting.You must also have your own vehicle and a valid driving licence, and be willing to add business insurance to your policy once your start date is confirmed, as travel across Birmingham will be necessary.What you''ll get in return You will rece