Base pay rangeWe are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem.

The Role at a GlanceWindsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey and West London

The Senior IT Support Engineer OpportunityA fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey and West London as well as in house and remote projects.

You will need to demonstrate a high level of technical skills coupled with great communication and customer support experience. The role is based on site at our major customers and also within our head office located in Windsor, Berkshire. The ideal candidate will be located somewhere in the East Berkshire area. A driving license and access to your own transport is required – a generous mileage allowance is paid for business travel. All candidates will be required to be DBS enhanced security checked.

This is an excellent opportunity for a motivated technical expert to gain exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years\'' experience in IT service delivery.

We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years\'' experience in a commercial IT support/projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded.

Senior IT Support Engineer Required Skills

Windows Server 2012/2016/2019/2022

VMWare and Hyper-V

Exchange Server 2016/2019

Office365 advanced admin and deployment

Windows and Mac Desktop Support

IIS and Certificate Services

Active Directory / Group Policy

DNS / DHCP

WiFi and Cellular Technologies

Basic Networking; Firewalls / Routing / NAT / VLAN etc.

VPN Technologies

PC Assembly and Fault finding

Network switching

MS SQL Server 2008/2012/2014/2016/2017

Clustered Hypervisors (VMWare / Hyper-V)

Relevant Qualifications

Degree Level IT Qualification or demonstrable equivalent industry experience

Microsoft MCP/MCSA

General

2+ Years in client-facing hands-on technical role

Positive / can-do attitude and confident dealing with stakeholders at all levels

Confident and outgoing

General passion for IT and technology

5 or more GCSE’s including English

Smart appearance

You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits.

Package

Contributory Pension Scheme

20 days annual leave per annum + UK public holidays

Application notice: We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy and Notice on their website for further details.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at RR by 2x

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