The Senior Support Worker is the lead practitioner within their designated intensive support domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff. Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment. Why work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We have a bold new strategy and a passion for excellence in service delivery with an eye on growth. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It''s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Hea