We are recruiting on behalf of our client for an experienced Technical Support Officer to support their Public Protection and Enforcement team during a period of increased demand. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email, and in person. Coordinate and process service requests, ensuring accurate record keeping. Provide technical and administrative support across licensing, enforcement, and regulatory services. Process licence applications, consultations, fees, and associated correspondence. Maintain accurate records using UNIFORM and other case management systems. Support responses to complaints and Freedom of Information requests. Produce reports and administrative updates to support service delivery. Essential Requirements Previous experience in a Local Authority regulatory, licensing, environmental health, or enforcement support role. Exceptional knowledge and experience of UNIFORM databases. Strong administrative, organisational, and customer service skills. Excellent communication skills and attention to detail. Minimum 5 years'' employment history. Contract Details Position: Technical Support Officer Department: Public Protection and Enforcement Hours: 21.5 per week Pay Rate: £35.00 per hour Start Date: 9 November 2026 Duration: 19 weeks ..... full job details .....