Service Designer - SC Cleared - Inside IR35

Service Designer - SC Cleared - Inside IR35Rate: Circa £450/day (Inside IR35) Location: Remote (UK-based only) Start Date: ASAP Contract Length: 3 - 6 months initially Clearance Required: Active SC clearance Sector Experience Required: Must have recent HMRC project experience We''re supporting a consultancy partner on a major HMRC-aligned public sector programme and are looking for an experienced Service Designer to join the team. This role is Embedded in a multi-disciplinary agile team delivering to GDS standards. Key responsibilities:Leading service design activities across the full life cycleMapping user journeys, identifying pain points, and improving end-to-end experiencesFacilitating workshops and stakeholder engagement to ensure services meet user needsCollaborating with researchers, content designers, interaction designers, and product teamsProducing artefacts such as service blueprints, journey maps, and prototypesSupporting service assessments and aligning with GDS service standard requirementsSkills andamp; experience required:Active SC ClearanceStrong public sector digital experience, particularly within HMRCDeep understanding of service design principles in governmentExperience delivering within agile teamsAbility to confidently engage stakeholders and contribute to strategic directionIf you''re a seasoned Service Designer with HMRC experience and active SC clearance, we''d love to hear from you. Interviews will take place this week - apply now to be considered.
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