We are seeking a detail-oriented and commercially aware Credit Controller to join the finance team of a fast-paced retail business. This role involves managing the full credit control cycle, including assessing credit risks, overseeing credit insurance, driving cash collection, and resolving customer queries. The position requires close collaboration with internal teams such as sales, operations, and merchandising to ensure healthy cash flow and financial stability.The ideal candidate will have prior experience in credit control within wholesale or retail environments, strong attention to detail, and a firm yet collaborative approach to managing accounts.Key Responsibilities:Assess the creditworthiness of new and existing customers and recommend appropriate credit limits and terms.Manage and monitor credit insurance limits effectively.Collaborate with internal teams to ensure accurate setup of new customer accounts.Attend debtor meetings alongside senior management to provide financial insights and supportProactively collect payments from customers to optimise cash flow.Monitor aged debt analysis and take action on overdue accounts.Chase outstanding balances via phone and email for both major accounts and independent customers (including overseas)Set up, monitor, and manage payment plans and pro forma accounts.Make timely decisions regarding order releases or holds based on credit status.Generate daily "On Hold" reports for warehouse and internal teams.Investigate and resolve