Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract.Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the officeAbout the RoleCroydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including:Day-to-day reactive repairsContract and contractor managementComplaint handling and issue resolutionEmpty homesDisrepair casesGeneral surveying dutiesIn this role, you will manage a small team to provide proactive and reactive administrative support to the Disrepair team, repairs partner customer services, back-office, and operational staff.Key ResponsibilitiesAct as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services.Ensure accurate diagnosis of disrepair cases within Council properties.Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues.Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries.Champion a collabo