Patient Relationship Executive
Are you a natural relationship builder who loves delivering exceptional customer experiences and turning great relationships into commercial success? We''re recruiting a Patient Relationship Executive for a growing private dental business, offering an exciting opportunity to take ownership of patient relationships, generate your own revenue and earn uncapped commission. This is a relationship-led growth role, focused on building a patient pipeline, driving referrals and re-engaging existing patients. You''ll play a key part in growing clinic revenue while ensuring every patient receives an outstanding experience. The Role Drive growth: Generate new business through patient referrals, local partnerships and the clinic''s referral programme. Build relationships: Stay connected with patients before, during and after treatment, creating opportunities for repeat business and recommendations. Re-engage patients: Proactively contact past and lapsed patients, encouraging them to return for further treatment or ongoing care. Grow recurring revenue: Promote and sell membership subscriptions, retainers and retention plans to help patients maintain their results. Deliver exceptional experiences: Ensure every interaction reflects the highest standards of service, building loyalty and trust. Improve feedback: Work alongside the Business Development Manager to improve patient satisfaction, increase NPS scores and generate positive online reviews. Create opportunities: Support clinic ..... full job details .....
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